Iq Option
Reviews and Complaints

Until today, April 12, 2025, I have not received any response at all, and my request has not been processed, nor has there been any response regarding the request. There is only evasion and complete disregard for messages.

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This response from IQ Option to my Trustpilot review contains no real solution!

They continue to stall and repeat the same phrases without providing me with the financial data I requested 50 days ago. To date, I have received no timeline for addressing my issue, as they claim, nor have I received any actual email updates, and there is complete disregard, I've checked my email, including spam, and haven't received any updates from them.

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I have been a customer of IQ Option for a long time, but when I submitted an official request for a detailed financial statement of my transactions, I was surprised by the lack of any actual response from the company.

I have submitted several complaints via email, technical support, and to the complaints department, but the company does not deal with complaints in a professional manner, as it has not yet provided me with a notification of receipt of the complaint or a reference number to follow up on it. Every time I contact them on live support, I hear the same repeated answers that the request is under consideration. Imagine with me that a request for a financial statement requires study for all this time and so far there has been no real progress in resolving the problem.

I am trying to contact the technical support email and the "Complaints Department", but this department does not respond to my messages, and when I call my account manager, he tells me that the relevant department will contact me, which has not happened yet despite the passage of 50 days.

It is unacceptable for a company to delay in fulfilling a legitimate request such as a financial statement, which is a basic right for any customer.

This complete disregard and non-response and these methods raise questions about transparency and credibility in dealing with customers. I hope that my request will be responded to as soon as possible and the issue will be addressed seriously, otherwise I will have to take further steps to ensure that my rights are restored.

Date of experience: February 20, 2025

Experiencing a loss of $58,000 to a scam left me profoundly devastated. The sense of betrayal and disbelief was overwhelming, especially since I had placed my trust in someone with my hard-earned money.

Motivated by a strong desire for justice and recovery, I explored various legal options. During my search, I encountered numerous testimonials praising Recovercoin for their ability to recover lost data and stolen funds. Inspired by these accounts, I decided to seek their assistance. Remarkably, Recovercoin successfully recovered my stolen funds within just 48 hours.

The efficiency and professionalism of their service not only restored my financial assets but also provided a significant sense of justice and relief. For anyone who has fallen victim to a scam, I highly recommend you to reach out to (Securerecoveryhack@***.com) for support.

My account and the card I used to deposit is verified I withdraw before on my same card that I used to deposit and recieved the money on same time but now I withdraw again the request is failed I tried mamy times but failed I contact the AI support than I explained my issue after the AI customer service bot give option to connect with live agent support than after I waited for him for a long time the live agent message me after 5 hrs and said my bank cancel the withdraw due to security reasons I have to checked with them I contacted my bank and they said there are no restrictions and any other issue from their side and they are right because 2 days before I withdraw money on same bank same card and I recieved same time now what should I do ? Checked tbe attached ss having withdraw completed and failed withdraw on same card