Not resolved

is not posible to become the right making a complain abouth the platform, i opened 2 trades and no data are to see so are not posible to sell so i lost automaticaly my maoney the chat person people are only for become a good review but no to make me my right so i lsot money becouse the platform . making a complain by email to the support i become a ridiculous answer so no customer satisfaction so thye dont care of the customer!!!!! very bad and i have see the make me the system very fast so i lost money again and in a other time make the sistem very low error in placing the trade no trading posible so the play whit me im very angry

Product or Service Mentioned: Iq Option Ecommerce Platform.

Reason of review: Poor customer service.

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Thank you for your review, we appreciate your time and your effort to make us better!

Let us kindly tell you that you may always see the details of your open positions in the open position tab on the left side of your trade room. I made a screenshot of where you may find it on the open position tab: You may close your position anytime, using the Close button.

The issue with placing trades may occur sometimes due to the low liquidity on the market.

Let us kindly tell you that the graphics are formed every second according to the quotes provided by Leverate, Bitstamp, Bitfinex and NASDAQ Basic and can be checked here:

If you do not agree with the results of the deal, kindly contact our support! Thank you in advance!


One wouldn’t really think much of this, all I really wanted to do was invest and be part of it but the way I was lied by this brokers was terrible, to easily take money from all in the name of investment and when I wanted to make withdrawals every single attempt was fruitless with constant hassle to invest more I really can’t say more than I have already said. I would really consider myself to be one of the very few lucky ones as I was able to have my funds recovered from this scam Binary option brokers, although it was through unethical means as far I am concerned but what can I care after how my hard-earned funds where taken from me, these guys are the best in less than 7days all my funds including bonuses had been recovered, If your broker lost your funds trading Binary options are more than able to get your funds back without any traces best of luck people.

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